Frequently asked questions
Samples
- How soon will the samples be delivered?
- Are samples completely free?
- The samples never arrived. Can I reorder them?
Order Artificial Turf Online
- Something went wrong with my order What do I do?
- What payment methods do you offer?
- Can I order multiple pieces from different widths?
- Is there a minimum order amount?
Shipment & Delivery
- What is the delivery time?
- Can I choose a different delivery address?
- How much is the shipping cost?
- Do you deliver in other countries?
- I'd like to get an invoice. Would this be possible?
Lay Artificial Grass
- Can I lay artificial grass on a slope?
- How to secure artificial grass?
- What do I need to install artificial turf?
- How to cut artificial grass?
Maintenance & Usage
- What maintenance does artificial grass need?
- Do I need to clean my fake grass?
- Do I need a sand infill?
- Do I need to water my artificial grass?
- Is it okay to put a swimming pool or garden set on my artificial grass?
Safety & Environment
- Can artificial grass withstand chlorine?
- Is artificial turf environmentally friendly?
- Can fake grass be recycled?
- Is artificial grass flammable?
- Is artificial grass bad for your health?