Frequently asked questions
General
- What are the advantages of artificial grass?
- Are there disadvantages to artificial grass?
- Is artificial grass water permeable?
- Can artificial grass handle all temperatures?
- Can I replace a piece of artificial grass?
Samples
- How many samples can I order?
- How soon will the samples be delivered?
- Are samples completely free?
- The samples never arrived. Can I reorder them?
Order Artificial Turf Online
- How do I know how much artificial grass I need?
- Is there a minimum order amount?
- Can I order multiple pieces of different widths?
- What payment methods do you offer?
- Something went wrong with my order What do I do?
Shipment & Delivery
- What is the delivery time?
- Can I choose a different delivery address?
- What is the shipping cost
- Do you deliver to other countries?
- How is the artificial turf delivered
Lay Artificial Grass
- How do I prepare for artificial grass?
- Can I lay artificial grass on a slope?
- How do I secure artificial grass?
- What do I need to install artificial turf?
- How to cut artificial grass?
Maintenance & Usage
- What maintenance does artificial grass need?
- Do I need to clean my fake grass?
- Do I need a sand infill?
- Can I vacuum my artificial turf?
- Is it okay to put a swimming pool or garden set on my artificial grass?
Safety & Environment
- Is artificial grass safe for children and pets?
- Is artificial grass bad for your health?
- Is artificial grass flammable?
- Can fake grass be recycled?
- Is artificial turf environmentally friendly